Return Policy

Specify the timeframe within which returns are accepted. Common return periods are 05 days from the date of purchase.

State the condition in which the product must be returned. For example, the item should be unused, in its original packaging, with all tags and accessories.

Detail the process for returning defective or damaged items, which may include providing photos or descriptions of the issue.

Q.What is Driro Return and Exchange Policy? How does it work?

The Return and Exchange Policy at driro is designed to provide customers with a seamless process for addressing concerns with their purchases. Customers who wish to return or exchange items are typically required to initiate the process within a specified timeframe from the date of purchase. Eligible products for return or exchange must be in unused and resalable condition, often accompanied by the original packaging and proof of purchase. Driro may offer a refund, replacement, or store credit, depending on the nature of the return. It's important for customers to review the specific terms and conditions outlined in the policy on the driro website for a comprehensive understanding of the procedures, time limits, and any associated fees that may apply to the return or exchange process. For further assistance, customers can reach out to driro's customer support for personalized guidance.

Q. How do I place an exchange request on driro?

To initiate an exchange request with driro, follow the outlined procedure on their official website. Typically, log in to your account and navigate to the "Order History" or a similar section. Locate the specific order containing the item you wish to exchange, and follow the provided instructions to initiate the exchange process. Ensure that the item meets the eligibility criteria outlined in driro's Exchange Policy, including being unused and in its original packaging. Provide any necessary details such as the reason for the exchange and, if required, specify the desired replacement item. Complete the request by following the prompts, and for further assistance or clarification, contact driro's customer support. Always refer to the detailed instructions on their website to ensure a smooth and efficient exchange process.

Q. How long would it take me to receive there fund of the returned product?

The duration for receiving a refund for a returned product from driro is typically outlined in their Return and Refund Policy. The specific timeframe can vary based on the company's processing procedures and may range from a few days to several weeks. Upon initiating a return, driro usually undertakes a thorough inspection of the returned item to ensure it meets the eligibility criteria. Once the inspection is complete and the return is approved, the refund process is initiated. The actual time it takes for the refund to reflect in your account depends on various factors, including the payment method used and the policies of financial institutions. It's advisable to refer to driro's official website or contact their customer support for precise information on the expected timeline for receiving your refund after a product return.

Q. How do I return multiple products from a single order?

To return multiple products from a single order with driro, follow the steps outlined in their Return and Exchange Policy. Typically, log in to your account on the driro website and navigate to the "Order History" or a similar section. Locate the specific order that contains the products you want to return and follow the provided instructions for initiating a return. During the return initiation process, you may be prompted to specify which items from the order you wish to return. Ensure that each product meets the eligibility criteria stated in the policy, including being unused and in its original packaging. Complete the return request by providing relevant details, such as the reason for the return, and submit the request. If you encounter any difficulties or have specific questions about returning multiple products, it's recommended to reach out to driro's customer support for assistance and clarification on their procedures.

Q. Does driro pick up the product I want to return from my location?

The specific return process, including whether driro offers a pickup service for returns, is outlined in their Return and Exchange Policy. Some companies provide a pickup service for returns, while others may require customers to ship the items back themselves. To determine whether driro offers a pickup service, you should refer to the information provided on their official website or contact their customer support directly. The return instructions on the website should provide details on whether you need to arrange for shipping the product back yourself or if driro will facilitate a pickup. If a pickup service is available, the process and any associated details, such as scheduling a pickup time, will likely be explained in the return instructions.

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