Refund & Return Policy

Refund & Return Policy

Thank you for choosing driro. We strive to provide the best quality products and services. To ensure your complete satisfaction, we have outlined our refund and return policy below:

1. Returns

• Eligibility: Products may be returned within days of receipt, provided they are unused, in their original packaging, and accompanied by the receipt or proof of purchase.
• Exclusions: Certain items such as [list specific exclusions personalized items, digital downloads, etc.], are non-returnable.

2. Refunds

• Processing Time: Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund.
• Refund Method: Refunds will be processed using the original payment method or as store credit, as per your preference.
• Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to a defective product or shipping error by driro.

3. Damaged or Incorrect Items

• Policy: If you receive a damaged or incorrect item, please contact us within days of delivery with photographic evidence and order details for a replacement or refund.

4. Exchanges

• Availability: Exchanges are subject to availability of the requested product. If the desired product is not available, a refund will be processed.

5. How to Initiate a Return/Refund

• Please contact our customer support team at [contact information] or via [form or email] to begin the return/refund process.